Marketers

Expired on: Nov 14, 2019

Marketers Job requirements

  • Present, promote, and sell products or services to new and existing clients
  • Plan domestic tours including lodging, food and transportation arrangements; negotiates with tour operators on domestic and international tour packages and ticketing
  • Conducts post-tour evaluations, analyses and reports response
  • Liaise with airlines for the best prices as well as other transport companies to ensure travel arrangement including for transport, accommodation and food as made according to the clients’ requirement
  • Book transportation and hotel reservations, using computer terminal or telephone
  • Negotiate and prices tours for the clients to help generate revenue for the tour company Arrange for the collection of payment as well as for transportation and accommodation from customers
  • Conduct client relationship management which will include; assisting clients to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
  • Promote the tour company using e-marketing
  • Create and advise the clients on their itinerary
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations
  • Tracks and notifies travellers of payment received and balance due
  • Promotes tours and generates publicity by attending travel fairs, tour & travel presentations

Required Qualifications

  • Certificate/ Diploma in Tourism Studies, Business Administration or related field
  • More than 1 year of in the tour business
  • Good negotiation and planning skills
  • Good at providing positive public relations
  • Able to handle complaints well
  • Good organization skills
  • Able to multitask and coordinate several tour events simultaneously
  • Good communication skill in both oral and written
  • Good customer and Personal Service

 

Job Category: Marketing
Job Type: Full Time
Job Location: Nairobi
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